FAQ

1. How long does shipping take?

Most of our products ship in 2–8 business days via Amazon Fulfillment, with tracking updates along the way. U.S. orders ship fast and free!

2. Do you ship internationally?

Yes! We ship worldwide. Delivery times may vary by location. International customers are responsible for customs duties or taxes if applicable.

3. What is your return policy?

We offer a 30-day return policy on unused items in original packaging. Just contact our team at support@coldridgegear.com to initiate your return.

4. Are your cups and coolers dishwasher safe?

Most of our products are top-rack dishwasher safe, but we always recommend hand-washing for best longevity.

5. Can I get a branded version of a product?

Not yet — but we’re working on offering custom engraving options soon. Stay tuned!

6. Where is your company based?

We’re proudly based in the U.S. and fulfill all orders from U.S. warehouses using trusted partners like Amazon Fulfillment for lightning-fast delivery.